Privacy Policy

Our privacy policy

At Vibrant we respect your privacy and take great care to safeguard your information.  This policy was created to inform Vibrant customers and visitors of how we collect, store and protect information.  This policy statement applies to (the Site).


What is Collected and How We Use It

Vibrant collects personal information such as your name, email address, phone number and physical address, when you select to register an account on our Site or make a purchase. We also collect your payment information (credit card number and expiration date).  This information is used to respond to your inquiries, process payment and deliver your purchases to you.

Like most businesses, Vibrant works with companies and individuals to perform functions on our behalf. This might include but is not limited to fulfilling orders, delivering packages, sending USPS mail and email, removing duplicative information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and processing credit card payments. These service providers only have access to the information necessary to complete the services they provide on behalf of Vibrant; they're not authorized to use your personal information for any other purposes.

We may be legally obligated to disclose information to law enforcement, the government or other third parties under certain circumstances, such as illegal activity on our Site or in the interest of protecting the safety of our employees or customers. Vibrant reserves the right to disclose personal information to its service providers (as described above), law enforcement, or in response to a formal request in a civil action, court order, subpoena or judicial proceeding as Vibrant, in our sole and absolute discretion, deem necessary and appropriate.

Vibrant may transfer personal information as part of a merger or acquisition.  You acknowledge that any acquirer of Vibrant (or of its assets) may continue to use your personal information as set forth in this privacy statement.

You Must Be 18

This website is not intended or directed to anyone under the age of 18. We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18.

Security is Everyone’s Job at Vibrant

We know your credit card information is highly confidential and that is why we utilize SSL (Secure Socket Layering) technology when processing and transmitting your financial information. The charges on your credit card statement will appear as "Vibrant Inc".

Discreet or Not, It’s Up to You

Whether Vibrant is shipping to your home, to your work, or to a certain someone special, your order’s packaging is completely up to you.  Our packaging gives you, the customer, the choice of discrete or branded packaging.  So if you’re a little shy and don’t want your neighbor to know what exciting goodies are on your doorstep, discrete packaging is for you.  Your order will be shipped in plain packaging with Vibrant as the sender.  For our customers who want the Vibrant “V”, we’ve got a box for you too.  Whatever your choice in packaging, make sure you select your option at checkout.  

Who Needs Unsolicited Correspondence? Not You

Vibrant does not make unsolicited phone calls, or send unsolicited email/mail. We will never send you correspondence unless you have requested it.  An email is sent to confirm your order, to notify you about backorders, and to supply you with the tracking number for your shipment. We only contact customers by phone when there is a question regarding an order. If you ever receive any unsolicited contact from us, please e-mail so that we can ensure there is no further contact.

We do like to stay in touch but if you change your mind after selecting to receive product updates and newsletters from us by email, you can opt-out by selecting the "Unsubscribe" link present in every email we send.

C is Cookie

Cookies are alphanumeric identifiers that make it possible for us to recognize your browser when you visit By using cookies, we can personalize your return visits and save you time during checkout. None of the information within these cookies is tied to your personal information.  In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.  Browser, cookies, help!  We all have that tech savvy friend that can be paid in a chocolate chip cookie or two.  Warm up the oven and ask for help.       

Third Party Cookies

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site. We use this information to administer and improve the quality of our Site. Such third parties may use cookies to track visitor behavior. These cookies are not tied to any personal information nor will they be associated with any individual user or visitor to our Site.

Third Party Sites

Vibrant provides links to websites we think may be of interest to you but we are not responsible for the privacy practices of these sites and encourage you to review their privacy policies prior to submitting your personal information.

Correcting & Updating Your Information

To update or change any of your personal information, access your Vibrant account by logging in; from there you can modify your preferences as you choose.

Changes to this Statement

Vibrant periodically may update this Statement; we encourage you to review it regularly. In the event that we make a material change to the manner in which we use your personal information, we shall notify you by a prominent notice on our Site.

Contacting Vibrant

If you have any questions about this Privacy Statement, the policies of this site, or your interaction with Vibrant, please don't hesitate to contact us.